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We're Hiring!

Student Experience Coordinator

  • Sydney, NSW, Australia
  • Permanent - Full Time

UTS College is a leader in pathway education. We were one of the first pathway colleges in Australia and have supported thousands of students – both international and domestic – to achieve their dreams and aspirations. This spirit of innovation has continued throughout our 30-year history and remains a feature of how we work today.  We aspire to be a place where our values of integrity, honesty, courage, compassion, respect and imagination are alive and tangible in our everyday interactions, in our planning and execution and in the way others see us.

The College is a wholly-owned entity of the University of Technology Sydney (UTS) and our Sydney campus is based at UTS in the heart of the city. We enjoy and value our close strategic and operational relationships with the University across all areas of our work.


Are you passionate about helping students thrive?

We're looking for a Student Experience Coordinator to create meaningful experiences that foster connection, belonging and success throughout the student journey. From orientation and transition programs to peer mentoring, student engagement initiatives and student voice activities, you'll play a key role in helping students feel welcomed, supported and empowered from day one.

Working closely with students, College teams and external partners, you'll design and deliver initiatives that strengthen our community and enhance the student experience. This is an exciting opportunity to make a meaningful impact by creating programs that support student wellbeing, retention and success while helping shape a vibrant, inclusive and engaging college environment.


About the role

Student Engagement and Experience

  • Plan and deliver engaging student experience initiatives, events and campaigns that foster connection, belonging and a positive college experience.
  • Build strong relationships with students and collaborate with teams across the College to support engagement, wellbeing and success.
  • Monitor student feedback and engagement data to identify opportunities for continuous improvement and enhance the student experience.

Peer Mentoring program

  • Lead the College's Peer Mentoring Program, supporting students' transition, engagement and academic success.
  • Recruit, train and support student mentors, while promoting participation and student leadership opportunities.
  • Evaluate program outcomes and implement improvements based on feedback and participation data.

Orientation and Transition

  • Coordinate orientation and transition programs that help students successfully settle into college life, navigate key stages of their educational journey, and prepare for progression to their next stage of study.
  • Support students at critical stages of their pathway journey, from commencement through to university progression

For a copy of the full position description reach out to People@utscollege.edu.au 

What you’ll bring

  • A relevant qualification in Education, Psychology, Youth work, or a related discipline
  • Demonstrated experience working with young people and/or international students in a pastoral care, wellbeing, student support or student experience role
  • A passion for supporting students and creating inclusive, engaging and positive student experiences.
  • An understanding of student wellbeing, engagement and transition challenges, particularly for young and international students.
  • Strong interpersonal and relationship-building skills, with the ability to connect with students and collaborate across diverse stakeholder groups.
  • Excellent organisational skills and the ability to coordinate multiple projects, events and priorities.
  • Experience using feedback, data and insights to evaluate programs and drive continuous improvement.
  • Current Working With Children Check (or willingness to obtain one before commencement).

 

What UTS College has to offer

  • A flexible work environment, including working from home and from our convenient inner-city campus within walking distance to Central Station.
  • A diverse workplace with a passion for encouraging and supporting inclusiveness.
  • Wellbeing programs including discounted gym memberships, free and confidential access to an Employee Assistance Program, wellbeing initiatives and resources.
  • Continuous learning and professional development (including ongoing learning & development opportunities, free LinkedIn Learning access and the UTS Library)
  • An easy-to-use Staff Recognition Program
  • A collaborative culture built on our Ethics of Respect, Integrity, Courage, Imagination, Compassion and Honesty

 

If this sounds like you, we’d like to hear from you!

For more information about UTS College visit utscollege.edu.au

 

Please note that we are unable to provide visa sponsorship, and candidates are required to have full working rights for this position.

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